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Robert Burke - Portraits in Pencil

Terms and Conditions

Website Terms of Use

These terms of use govern your use of [website name]. Please read these terms in full before you use this site. Your continued use of this site confirms your acceptance of these terms. If you do not accept these terms of use, please stop using this website and any of it's services.

The content contained on the pages of this website is for your general information and use only. We de not provide any warranty or guarantee as to the accuracy, completeness, performance, suitability or timeliness, of the information and material found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website is subject to change without notice.

External Links

(External links are clickable text or images that link to content on other websites)

Although we only look to include quality, safe and relevant external links, we would advised you to adopt a policy of caution before clicking any external links contained within this website.

We take care to check the relevance and quality of any linked website at the time of making the link, however we have no control over the content of that site or knowledge of any subsequent changes that may be made after the link has been added. Therefor we cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links.

Copyright

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and images. Reproduction of any material is expressly prohibited without prior written consent of the owner, Robert Burke.

privacy policy

We will never sell or pass on any customer information to anybody. Contact details including telephone numbers, addresses and email addresses of customers are kept as confidential. Photographs which are mailed or emailed to us will also be treated as confidential, unless you give permission for a reference photograph to be used on the website, alongside a copy of the portrait for promotional purposes. The above policy is applied to both customers who commission a portrait and those who do not carry their enquiry through to a commission.

Cookie Policy

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The Cookies we use

Google Analytics
Cookie name
Purpose
Expires
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This cookie is used to determine unique visitors to our site.
2 years.
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These cookies work together to calculate the average length of time users spend on our site.
30 minutes,
__utmc These cookies work together to calculate the average length of time users spend on our site. when you close the browser.
__utmz
This cookie records information about how the page was reached (for example via a search engine result or a direct link).
6 months.

Email Form
Cookie name
Purpose
Expires
PHPSESSID
This cookie allows the service to remember selections and preferences that you've already made or information that you've already given.
At the end of the session, when the browser is closed..

How to manage your cookies

To find out how to manage what cookies you allow, see your browser's help section or your mobile phone manual. Or you can visit one of the sites below, which have detailed information on how to manage, control or delete cookies.

All About Cookies

About Cookies

Terms and Conditions of Sale

Commission Request

An enquiry regarding a possible commission (commission request) will be provided by the potential customer, and include details of the portrait type, size, number of subjects, background type, mount and framing requirements. The enquirer will indicate if a short timescale is required such as a commission for a birthday present. A reference image or images will be provided with the enquiry. The enquiry will be assessed and if suitable, a Commission Proposal will be drawn up based on the information provided. The Commission Proposal will include a description of the work to be done, a price for carrying out the work and an indicative timescale of when the drawing can be fitted into the work schedule.

Note* an Enquiry and Commission Proposal does not constitute an Order. We reserve the rights at our discretion not to accept a commission request.

Commission Order

The customer shall sign and return a copy of the Commission Prioposal and include any agreed deposit or payment. The order will be confirmed in writing once the signed copy of teh Commission Prioposal and payment is received. Until that point no order has been confirmed, contract entered into and or delivery initiated. The order confirmation shall constitute a contract between the customer and "Robert Burke - Portraits & Art"

If for an unforeseen reason the goods ordered cannot be made available, the customer (only in these circumstances) may either accept an alternative offered to them, or cancel the order and receive a full payment refund.

Customers - privacy policy

We will never sell or pass on any customer information to anybody. Contact details including telephone numbers, addresses and email addresses of customers are kept as confidential. Photographs which are mailed or emailed to us will also be treated as confidential, unless you give permission for a reference photograph to be used on the website, alongside a copy of the portrait for promotional purposes. The above policy is applied to both customers who commission a portrait and those who do not carry their enquiry through to a commission.

Guarantee

Price Increases

It may be necessary from time to time to increase the portrait prices detailed on the website. Should a customer be in receipt of a Commission Proposals when the price increases, we will honour the price stated on Commission Proposals for a period of 30 days from the proposal date.

Customer - Copyright of Portraits

I retain the copyright on all portraits I produce and can provide signed, high quality limited edition prints of the portrait, solely to you as the customer to distribute as you require. As the customer I am happy for you to print copies of the portrait for non commercial use such as to give to family or display on social media.